Privacy Policy

At Hanman Murphy, accessible at hanmanmurphy.com, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy sets forth how we collect, process, and protect your information, as well as the rights you retain under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction

Hanman Murphy recognizes the critical importance of personal data protection. We are dedicated to maintaining the confidentiality, integrity, and availability of the information you entrust to us. Our privacy-first approach ensures that your data is handled with care, transparency, and in full compliance with applicable law.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users and visitors of hanmanmurphy.com. Hanman Murphy is the data controller responsible for the personal data collected via this website and through communications with us. Any reference to “we,” “us,” or “our” in this Policy refers to Hanman Murphy as the data controller.

3. Categories of Data Processed

We collect and process various categories of personal data depending on your interactions with our website and services:

a. Usage Data
Includes information collected through your interaction with hanmanmurphy.com, such as browser type, IP address, geographic location, session duration, operating system, referring URLs, and browsing behavior.

b. Account Data
Includes identifiers such as your full name, billing and mailing address, email address, telephone number, and any credentials used to access secure areas of our site.

c. Profile Data
Includes your website preferences, language settings, transaction history, customer loyalty information, and behavioral patterns related to services and product usage.

d. Communication Data
Includes records of your communications with us, including support requests, inquiries sent to [email protected], and any feedback you provide via contact forms, surveys, or customer service channels.

e. Technical Data
Includes device information such as hardware model, operating system, browser plug-ins, screen resolution, and system configuration used to access our website.

f. Transaction Data
Includes information necessary to complete purchases, including payment method, billing details, delivery address, purchase history, and order fulfillment status.

g. Preference Data
Includes marketing and communication preferences, including opt-in or opt-out status for promotional materials, frequency and format preferences, and product or service interests.

4. Legal Bases for Processing

We process your personal data on the following lawful grounds, as defined by GDPR:

– Performance of a Contract: where data processing is required to fulfill a purchase, provide a service, or enter into a business relationship.
– Legitimate Interests: when processing is necessary for the purposes of improving our services, preventing fraud, ensuring security, or maintaining internal records, provided these interests do not override your data protection rights.
– Consent: for specific processing such as receiving marketing communications, cookies, or personalization features. Where consent is required, you have the right to withdraw it at any time.
– Legal Obligation: when we must process data to comply with a legal or regulatory requirement.

For residents of California, we affirm our adherence to the CCPA, including your right to know, access, and control your personal information as detailed in Section 5.

5. Your Rights

Under applicable data protection laws, you have the following rights regarding the personal data we hold about you:

– Right of Access: To request details about the data we collect and how we use it.
– Right to Rectification: To correct any inaccurate or incomplete data.
– Right to Erasure: To request deletion of personal data, under lawful conditions (“right to be forgotten”).
– Right to Restrict Processing: To restrict how your data is used in certain circumstances.
– Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: To object to processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your CCPA rights.

To exercise any of these rights, please contact us at [email protected]. Requests will be responded to within statutory timeframes.

6. Security Measures

We employ rigorous technical and organizational measures to protect your personal data. These include, but are not limited to:

– End-to-end encryption of communications and sensitive fields
– Multi-factor authentication and access control policies
– Secure hosting environments with intrusion detection systems
– Regular system and application-level data backups
– Employee training on data protection and confidentiality standards

7. International Transfers

If your personal data is transferred outside of your jurisdiction to countries not deemed to provide an adequate level of data protection, we ensure proper safeguards are in place. These include the use of Standard Contractual Clauses approved by the European Commission and adherence to regional regulatory requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Retention periods vary by data type:

– Usage and Technical Data: up to 24 months
– Account and Profile Data: retained for the duration of your account and up to 36 months thereafter
– Communication Data: up to 36 months after final correspondence
– Transaction Data: retained for seven years in accordance with financial regulations
– Preference Data: until marketing consent is revoked

After expiration of the retention period, data is securely deleted or anonymized.

9. Cookie Policy

Cookies are small text files that are stored on your device when you visit a website. We use the following categories of cookies on hanmanmurphy.com:

– Essential Cookies: Necessary for website operation and core functionality.
– Functional Cookies: Enable website enhancements such as remembered logins, language preferences, and user choices.
– Analytics Cookies: Help us understand how visitors interact with our site via tools such as Google Analytics, enabling performance improvements.
– Performance Cookies: Collect aggregated data to analyze system performance and site responsiveness.

10. Cookie Management and Legal Compliance

In line with GDPR and CCPA requirements, we obtain your explicit consent before placing non-essential cookies on your device. You can manage your cookie preferences at any time via the cookie management tool available on hanmanmurphy.com, or through your browser settings.

11. Protection of Children’s Data

Our services are not directed to individuals under the age of 13. We do not knowingly collect or process data from children. If we become aware that we have obtained personal information from a minor without verified parental consent, we will promptly delete such information from our records.

12. Policy Updates

We may revise this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Any updates will be posted on hanmanmurphy.com, and where appropriate, we will notify you of significant changes via email or website notifications.

13. Contact

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://hanmanmurphy.com

We are committed to ensuring that your privacy is protected and your rights are respected in full compliance with applicable data protection regulations. Please do not hesitate to reach out with any inquiries about how your data is handled.